Contact us

We’re here to help! If you have any questions about your order, our products, or our policies, don’t hesitate to reach out.

If you prefer, you can send us a message directly using the form below. Please include your order number if applicable.

CUSTOMER SERVICE
For questions about your order or shipping:
Email: service@velouze.com
Phone: +1 (402) 284-0422
Hours: Mon - Fri: 9:00 AM - 5:00 PM (GMT-6)
Response time: Within 24 hours

LEGAL ENTITY
Store Name: Velouze
Operated by: Moureau Marketing Solutions
Registered Address: Zeishof 25, 6418 JK Heerlen, Limburg, Netherlands
Business Number: 97175498
VAT-No: NL005255607B11

(This is an administrative office only. No returns)